Return Policy
At Liberty Silks, we are committed to delivering exceptional customer service and ensuring complete satisfaction with every purchase. Our goal is to provide a seamless shopping experience by offering high-quality products and responsive support.
In the unlikely event that you are not satisfied with your purchase, you may reach out to our dedicated team at info@libertysilks.com or +91-9886393464 with your feedback or concerns. We will respond promptly to address your grievances and work toward a satisfactory resolution.
Guidelines for a Perfect Fit
To ensure the best fit, style, and overall satisfaction with your purchase, Liberty Silks recommends the following:
- Purchase Unstitched Items: We encourage customers to buy unstitched products and have them tailored by a personal stylist or boutique to achieve a perfect fit customized to your preferences.
- Choose Standard Options: Opt for the displayed product options and standard sizes as listed in our size chart to minimize the risk of errors.
- Provide a Sample Garment: For the best fit, consider sending us a well-fitting garment as a sample. This allows us to tailor your product to match your preferred fit and style.
- Request a Prototype: You may request a prototype garment to review the fit and style before we proceed with crafting your final product. Please contact us at info@libertysilks.com to arrange this.
Return Process
If you are dissatisfied with your order, please contact us within [insert time frame, e.g., 7 days] of receiving your product to initiate a return or discuss your concerns. Ensure the item is unused, in its original condition, and includes all packaging and tags. Additional terms and conditions may apply, which will be communicated during the return process.
For further assistance or to provide feedback, please reach out to us at info@libertysilks.com or call +91-9886393464. We are here to ensure your shopping experience with Liberty Silks is exceptional.